See how some of the largest
General Insurers have adopted
Video Servicing.
ICICI Lombard
A video advisory service for Health Insurance packages wherein customer can speak to company advisors in detail.
Accessible from their website and WhatsApp chat bot, the service also allows a tri-party video conferencing between customers, agents and ICICI Lombard Advisors.
ICICI Lombard
Customer Grievances on video call.
Customer who post their grievances or escalate them on various forums are sent a mail with video call link to connect for resolution.
Bajaj General Insurance
Motor insurance claim assessment on video calls.
An integrated journey where mechanics or customers can get onto video calls with central assessor teams instantly to get their assessment done.
Bajaj General Insurance
Non-Motor insurance claim assessment on video calls.
Assessors have their own individual logins to connect with customers using unique links for seeing and taking photos of insured properties and equipment.
Porto Seguro
A motor accident claim inspection service on video where customers can connect with advisors over a video call and get their vehicle inspection done.
Video call works on a mobile browser and customers don’t need to download any app. Advisors can just text the link of the call to customers and begin the process.
