Credit verification and underwriting on video is more effective than audio call and easier than physical meeting.
Video call using browser
Customers just need to have Google Chrome or Safari to get on to a video call with the credit managers. No apps, and no logins needed.Independent link for each Credit Manager
Each credit manager can SMS, Email or WhatsApp their video calling link to customers directly and even tag the link with loan application number for future reference.
Round robin link to connect any available Credit Manager
You can send a generic link to customers also and they can connect to an available credit manager from a pool of employees, on a FIFO basis.Multi-party video calling
Get up to 5 users on a video call either from the customer side or credit team side. Take individual photos, document captures or even a group photo at the click of a button.
Document capture and tagging
Capture high- or low-resolution photos of documents and tag them with the custom doc list as you want.Face match of live photo and documents
Capture customer’s live photo on call and use Amazon Rekognition for face match with photos of any ID.
All video calling features
Text chat, file sharing, back camera access on mobile, video recording, location sharing from customer side, merging all docs into a single TIFF file and more.Pre-fed credit questions
Configure your credit questionnaire and get the answers for that over the call from the customer. Questions can be configured by product or loan amount.
API integrations
Link customer journey from your loan system and get APIs to sync data from the video call into any other system.White-labelled platform
A completely white-labelled platform with your branding and hosted on your sub-domain.
Low bandwidth video calling
Conduct calls in bandwidth as low as 100 kbps with our VP9 compression and Janus 2.0.Bank with all videos
A universal bank with all video recordings saved, enabled with a search using multiple parameters.
