See how some of the largest
Insurers have adopted
Video Banking.
HDFC Life Insurance
A service hosted on the HDFC Life website, customers can login using their policy details and get all their service requests catered for.
An API integration ensures that support executives have customer details and history handy and can greet the customer moment they get connected.
HDFC Life Insurance
A premium service for HNI Banca customers for doing Pre-issuance verification call with HDFC Life employees.
Post customer verification, customer validates all policy details over the video and policy is issued.
Aditya Birla Sun Life Insurance
Now customers of Aditya Birla Sun Life Insurance can access the entire branch network over a video call from the comfort of their home.
Customer routing across India happens basis the branch selected and basis which branch executive is logged in and available to take the next customer call.
Bajaj Allianz Life Insurance
A centrally hosted video service of Bajaj Allianz Life Insurance to help all their policy holders with queries and service requests.
Accessible from their app, webpage and WhatsApp bot, the service validates the customer, allows them to choose language preference, and choose a specific policy for servicing if they have multiple.
Max Life Insurance
A dedicated Video Service across Max Life Insurance branches, using which customers can connect with experts from any of their branches on a video call.
This allows Max Life to service customers in low walk-in branches also without having to put dedicated resources.
PnB Metlife
PnB Metlife has installed dedicated Video Kiosk in multiple branches where customers can connect with various product specific subject matter experts for purchase, servicing or claim settlement.