100% of our customers
choose AWS.

Workflow based video calling at scale

To create workflows around a video call, requires a highly customizable platform which can be embedded into a frontend easily and can scale easily. Amazon Chime provided a simple integration, wide range of device and browser compatibility, along with scalability to handle millions of video calls.

Managing video streaming across the universe

To store and play the videos across devices, networks, bandwidths and various end clients is a critical part for any video based workflow. AWS Media Convert provided multiple options to optimize and stream the videos using simple integration points.

Smooth, low-cost onboarding

Serverless architecture is the cutting-edge of cloud technology. By leveraging AWS Lambda, VideoCX is able to scale continuously and deliver consistent, hyper-ready performance – Limitless, highly-flexible infrastructure for a limitless, highly-flexible customer experience.

Dramatically reduced probability of fraud

The most important step of KYC is to verify that the person facing the bank representative is the same person whose documents have been collected. Amazon Rekognition brings AI-based live facial recognition capabilities to VideoCX, allowing highly-accurate face-match and liveness checks.

Speedy, leak-proof customer journey

The success of a Video KYC solution would depend on the ability to reduce customer-impacting downtime, enable faster customer journeys, and deliver uncompromising, enterprise-grade data security. Amazon Elasticsearch Service allows VideoCX to run lightning-fast searches through massive customer data repositories and maintain high-availability at all times.